Custom Client Letters
New Client Letters
Have you ever been to a new salon and never returned after the first or second visit?
Perhaps you didn’t click with your therapist or stylist, or perhaps you were a little disappointed in the treatment or service you received.
Whatever the reason, unless that salon had a good strategy in place to lure you back, they probably lost you for good.
And the very same thing is happening in your salon.
A quality New Client Welcome Letter, accompanied by the right incentive, will almost guarantee that your new client will give you a second chance, and that means you are well on your way to retaining her as a regular client.
If you need to implement this client retention strategy into your salon, but don’t know where to start, then all you have to do is get in touch, answer a few simple questions about your salon, and I’ll create a custom letter that you can use to capture more of those clients who are currently slipping out of your grasp.
Don’t continue to lose valuable clients from your salon. Get in touch today, and start keeping the clients you’ve worked so hard to gain in the first place.
‘Thank you Pam. Your Welcome Letter has been brilliant for business, so I know this will be great too.’
Missing Client Letters
The only thing worse than having a new client who doesn’t return is to have a regular client go missing.
Your clients are your lifeblood. Their money keeps you in business and so when a client suddenly disappears, you need to take notice; and it needs to be fast.
Losing a regular client is a major setback, but one that is fixable if you act quickly and decisively.
Many clients who leave your business to go elsewhere realise that they’ve made a big mistake and would love to return, but feel just too embarrassed to do so. A well-worded letter can overcome this problem and make them feel welcome back into your salon.
Regaining lost clients in your business is essential to your financial well-being.
After all, it costs 91% more to gain a new client than to keep an existing one.
Here are some of the writing jobs I can help you with…
Want to know more?
Phone me for a chat (I love to chat anytime). Here's my number: 0431 975 515, or if you live outside Australia (yup I can write in New Zealand, American, Canadian, South African and a whole host of other English languages also) try +61431 975 515
Prefer to communicate by email? Not a problem. Just send me your message or any questions you may have, and I'll get straight back to you.